Windows 10, Windows 8.1 and Windows 8:Press Windows Key + R to open a Run dialog box. But it is a point to start troubleshooting. To do this, use one of the following procedures, as appropriate for your version of Windows. I restarted my PC, and it seemed to fix the problem. Running Windows10 v.1909 (OS Build 18363.778) A couple of weeks ago my PDF files began to automatically close a few seconds after opening. If it is blank, type a computer name for the machine so that a license can be assigned to it. To work around this issue, follow these steps: Exit all Office 2016 applications. Adobe Reader XI file closes 10-20 seconds after opening. Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot: Check the Computer Name field. Microsoft Windows Server 2012 R2, 2016, and 2019. To resolve this issue, complete the following steps: Select the System Preferences icon on the toolbar. ![]() Open the user object and go to the 'Sessions' tab. However, if an application has stability issues with hooking enabled, it should be disabled.Ĭitrix Virtual Apps and Desktops (CVAD) 1912. There are a number of places that idle / active sessions can be configured. Restart the Citrix Server for the change to take effect.Ĭitrix API Hooking generally enhances application compatibility in a Citrix environment. exe) is longer than 14 characters, only use the first 14 characters, for example "longbadappprocessname.exe " would be "longbadapppro " Note: There is a 14 character limit per process name (including the. Value: badapp1.exe badapp2.exe excel.exe HKLM\SYSTEM\CurrentControlSet\Services\CtxUvi\UviProcessExcludes For example, if the application crashing is Microsoft Excel, the process name is Excel.exe, and registry modification would be as follows: ![]() The issue is likely related to a Citrix Hooking.ĭisable Citrix hooking for the affected process by appending the application's process name to the value of the following registry key. ![]() exe process is listed in the General Tab of the event ID details, and the Exception Code listed is 0xc0000005 If the application crashed, then the Windows Application Event Viewer has Event ID 1000 logged. Solution home Knowledge Base Public Knowledge Base CCT-202006011 - Application Crashes after upgrading to Citrix Virtual Apps and Desktops 1912Īfter upgrading a Citrix Server to Citrxi Virtual Apps and Desktops 1912 (Desktop Configuration 4.10 and above), certain Windows applications crash, or experience high CPU utilization.
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